Frequently Asked Questions
Everything you need to know about bringing Hestia + Co. into your home.
What materials are used in your home decor items?
At Hestia + Co., we prioritize sustainability and quality. Our products are crafted from premium natural materials including FSC-certified wood, organic cotton linens, and hand-poured soy wax.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for home goods?
We want you to love your space. If you are not satisfied with your purchase, you can return unused items in their original packaging within 30 days for a full refund.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times for international orders are calculated at checkout based on your location.
How should I care for my Hestia + Co. textiles?
To preserve the integrity of our fabrics, we recommend machine washing on a gentle cycle with cold water and air drying or tumble drying on low heat.
Can I change or cancel my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. Please contact our support team immediately at [email protected] to request a change.